Shipping policy

Shipping Policy

At Batana Beauty, we are committed to delivering your order as quickly and safely as possible.

Shipping

- We offer FREE delivery across South Africa.

- Orders are processed within 1–2 business days after payment is confirmed.

- Delivery typically takes 2–7 business days, depending on your location.

Order Tracking

Once your order has been shipped, you will receive tracking information (where available) so you can follow your delivery.

Delivery Delays

While we strive to meet the estimated delivery times, delays may occur due to courier services, weather, or public holidays.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Batana Beauty cannot be held responsible for delays or failed deliveries caused by incorrect address information.

If you have any questions about your order, please contact us via WhatsApp or email, and we'll be happy to assist you.